Fix24

Contact Fix24

We answer support email within two working days. For anything tied to a live job, the in-app chat is faster — it comes through with the job details already attached.

Help center

Step-by-step guides for booking, tracking, reviews, worker onboarding, KYC and billing. Start here — most questions are answered in the guides.

Browse the help center

In-app support

For anything about a specific job — a worker running late, a price disagreement, or a dispute — use the job chat or the report option in the app. It reaches us with the job already attached.

Worker subscription & billing

Invoices, plan changes and cancellations live in the worker portal. Signed-in workers can see their full billing history there.

Open the worker portal

Email us

Grievance redressal

In line with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules and the Digital Personal Data Protection Act, complaints can be raised with our Grievance Officer at grievance@fix24app.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

Registered details

Our registered entity details are being finalised and will be published here before launch.

Entity
[Fix24 operating entity — legal name to be confirmed]
Registered office
[Registered office address — to be completed]
Grievance Officer
[Grievance Officer — name to be appointed]

Looking for our policies? See the Privacy Policy, Terms of Service, Refund & Cancellation Policy and KYC Consent notice.